These Terms and Conditions (“Terms”) outline the rules and responsibilities governing the use of services provided by Wellness in Italy (“we”, “us”, “our”, or “the Company”).
By submitting an enquiry, booking a retreat, or using any of our services, you (“the Client”, “you”, “your”) agree to be bound by these Terms.
Please read them carefully before confirming your booking. If you do not agree with any part of these Terms, you should not proceed.
Wellness in Italy provides structured health and wellness retreats in Italy, including weight loss retreats, fitness programmes, detox experiences, and recovery-focused retreats.
Business Name: Wellness in Italy
Website: https://wellnessinitaly.co/
Registered Address: Lake Viverone, Provinces of Biella, Turin and Vercelli; Piedmont
Email: info@pearllemongroup.com
These Terms apply to all services provided under the Wellness in Italy brand.
We provide wellness retreat services in Italy, including but not limited to:
Programmes are customised based on your selected retreat, physical condition, and objectives.
All programme details and pricing are confirmed in writing prior to booking.
A booking is considered confirmed only when:
Once confirmed, these Terms become legally binding.
Provisional reservations may be held for a limited period. If a deposit is not received within the stated timeframe, availability may be released.
All prices are quoted in Euros (€) unless stated otherwise.
A non-refundable deposit (typically 30 to 50 percent of the total programme fee) is required to secure your place.
Full payment must be completed no later than 14 days before the retreat start date unless agreed otherwise in writing.
Failure to complete payment may result in cancellation of your booking and loss of deposit.
We accept:
Late payments may result in administrative fees or cancellation.
All cancellations must be submitted in writing.
Refund eligibility depends on notice provided:
Deposits are non-refundable once booking is confirmed.
If we must cancel due to unforeseen circumstances, we will:
We are not liable for additional costs such as travel or accommodation booked independently.
We aim to accommodate reasonable changes where possible.
We reserve the right to adjust programme details where necessary to maintain service quality.
Unless stated otherwise, clients are responsible for:
Accommodation and on-site logistics included in the programme will be clearly outlined in your booking confirmation.
Participation in wellness retreats involves physical activity and lifestyle changes.
By booking, you confirm that:
We recommend consulting a qualified medical professional before participation.
We reserve the right to refuse participation if we believe it may pose a risk to your health or safety.
We provide structured nutritional programmes as part of our wellness retreats in Italy.
We accept no liability for undisclosed conditions.
All participants are expected to:
We reserve the right to remove participants from a programme without refund if behaviour is disruptive, unsafe, or non-compliant.
Programmes are delivered according to predefined schedules.
We are not responsible for disruptions caused by:
Missed sessions are not refundable.
We maintain appropriate insurance for retreat operations.
However, we are not liable for:
Our total liability is limited to the amount paid for the retreat.
Clients are strongly advised to obtain travel and health insurance.
We process personal data in accordance with applicable GDPR regulations.
Information collected is used for:
Please refer to our Privacy Policy for full details.
We may capture general images or videos of retreat environments for marketing purposes.
We are not responsible for failure or delay caused by events beyond our control, including:
In such cases, we will aim to reschedule or offer alternative arrangements where possible.
If you have concerns during your retreat, please notify our team immediately.
Formal complaints must be submitted in writing within 7 days of programme completion.
We aim to respond within 14 days and resolve issues promptly.
These Terms are governed by the laws of Italy.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of Italian courts.
We reserve the right to update these Terms at any time.
Updated versions will be published on our website. Continued use of our services indicates acceptance of the revised Terms.
These Terms, along with your booking confirmation and written correspondence, form the complete agreement between you and Wellness in Italy.
No additional verbal agreements shall apply unless confirmed in writing.
For questions regarding these Terms and Conditions, please contact:
Wellness in Italy
Website: https://wellnessinitaly.co/
Registered Address: Lake Viverone, Provinces of Biella, Turin and Vercelli; Piedmont
Email: info@pearllemongroup.com
We aim to respond within five business days.
Secure a place in our upcoming programs held in the Italian countryside. We provide structured schedules focused on physical health and mental clarity. View our available dates to find a time that fits your schedule.
